+64 9 446 0751
info@mbsl.co.nz
You run your business. mbsl can handle the rest.
Planning, analysis and design
We reinforce our foundations by specifically designing to your requirements
With nearly 30 year's experience, we understand the complexities of the credit industry and have the knowledge and expertise to help your business be successful and ultimately enhance your business value.
Our analysts and consultants offer the practical intelligence to assist you to make informed decisions. With a focus on your business's strategy and values, improvements to your processes and legislative compliance, we work with you to analyse and establish your business requirements.

Our discoveries during the analysis phase, enable us to translate the requirements and assist us to design and specify an automated process that is technically feasible, robust, consumer friendly and compliant.
Setup and customisation
Once the blueprint is agreed, the build begins
Your investment and trust in us to setup and customise your agreed requirements, enables us to create a resource that evolves into an asset.
mbsl's remit is to use our skills, experience and knowledge to ensure that we add value by optimising, customising and automating processes that meet with your expectations and function according to your requirements. Our Development Team will configure the system including core functionality and Third-party interfaces, ensuring that we provide a seamless customer experience that meets with your business model.
Testing the build in as many way as possible is crucial to its success. Our efficient and effective testing process involves planning, preparing, conducting and reporting of tests in different environments.

Although this stage is mainly our territory, we will need your involvement during the build. Our Project Management Team takes a methodical approach in planning and guiding the agreed project processes. This in turn guarantees mbsl provides transparency over the development through regular updates, diligent tracking and a strong feed back process.
Implementation and training
Delivering and handing the build over
mbsl's strategy is to work closely with our clients to provide a low-risk implementation journey, that achieves expected outcomes and is structured to meet the business objectives. How and when we implement finPOWER Connect is critical to achieving maximum value from your investment.
Our approach to implementation is backed by a best-practice project management and resource plan that defines requirements and includes customer focused testing, deployment and comprehensive user training.
mbsl
considers that a structured and effect training regime is fundamental to the success of your project. Our years of experience affords us the knowledge that training is a powerful tool that encourages your employees to recognise the full potential and benefits of utilising finPOWER Connect. We focus on building and maintaining the skills your employees gain through our comprehensive training on the initial project, go-live phase and beyond.
On going support and system enhancements
We are here to help you maintain, upgrade and adapt to meet your change needs
Our consultants and developers have extensive experience working in the credit industry. They know the questions that need to be asked to analyse and determine your requirements. Their knowledge and expertise affords them the ability to provide strategic guidance and objective advice to meet your business needs and/or to resolve problems.
If you have an issue we are here to help. We will listen and talk to you in a language you understand to find a solution and fix your issue before it intensifies. We can remedy your issue remotely, either over the phone or by securely logging into your environment remotely. Alternatively, we are happy to travel to your place of business.
At mbsl we pride ourselves on every client receiving individualised attention. We are committed to finding tailored solutions that improve productivity and increase performance. We know we have been successful when our "expanded thinking" mantra provides value to our clients business.
Our resources
Our experienced consultants and developers enjoy working with clients, to deliver high quality solutions and to help them exceed their expectations.
Business Analysis
Our business analysts will work with you to understand your needs and define requirements as a specification of what should be implemented.
Project Management
Our dedicated Project Manager will define goals, develop schedules and work with identified stakeholders to manage your project through it full life cycle.
Development & Testing
Our development team are the creative minds behind our customisations and applications. They design, develop, test and collaborate with like minds to create and optimise finPOWER Connect and its interfaces for our clients.
Consultancy
Our consultants directly help our clients to get the most from their software by answering questions, resolving issues and identifying opportunities for improvement. They stay on top of regulations and requirements that affect your business.
How we work
We recognise the risk and counter productiveness of our clients being dependent on only one member of our team. Although the majority of our clients have a dedicated consultant to support them, mbsl's centralised systems and methods allow any member of our team to support any client.
If you prefer to send an email to contact us for support - we will endeavor to respond quickly.
Remotely
We have several tools available to remotely access your site securely to support you at the highest level and to attend meetings.
Telephone
We are happy to take your telephone calls to consult with you or to support you through any issues that you may have, during our business hours.
On Site
Most of our contact with clients is carried out remotely, however there are occasions when there is a need to work with you on site. We are happy to travel day to day within the Auckland area. (Travel outside of the Auckland area is arranged on a case by case basis).
Services and Support
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