SmartID by Centrix - Providing protection and affording the opportunity to make safe business decisions when onboarding customers digitally

finPOWER Connect has introduced Centrix's SmartID Biometric Verification for their New Zealand consumers in version release 4.00.01. Providing the Loan Management sector with an efficient, rationalised, secure system to digitally verify the identity of their customers, SmartID has many benefits for lenders and their clients alike.

The use of an identity checking service assists business and service providers in meeting obligations in regard to AML/CFT legislative requirements. Perceived as a useful tool for the prevention of fraud, SmartID affords peace of mine to allow prudent business decisions when offering customers the ability to open accounts online.

SmartID has the ability to be customised with your own Branding, Biometrics Workflow configuration, Data sources and Rule sets.

Prior to setting up SmartID in finPOWER Connect there is a requirement to complete a Centrix Biometric Subscriber Set-up Form and to setup Centrix in finPOWER Connects Cost Centre, where credentials and required options should be entered.

Please contact mbsl for assistance to start the process.

NB: There is also an HTML Widget available to start Centrix Biometric Verifications.

How SmartID works

AUTHENTICATION

Starting with a photograph of a Government issued identification document (passport, driver’s licence etc), Smart ID with biometrics intelligently reads the photograph. The software landmark tests the document , cross-referencing authenticity marks, and digitising any text in the image like name, date of birth, etc.

SmartID by Centrix can also capture the data on the identification document and push that through into an online application form for a truly seamless customer onboarding journey – minimising customer keystrokes.

SmartID's Key Benefits

Says ''yes" to customers quickly
Personalised experience with the company's logo and colours
Assists with AML/CFT compliance
Includes PEP / Sanctions list

Fast onboarding of new customers
Option to include biometrics, or simply use for data verification on its own
Protection from Fraud
Improved efficiency with automated checking

finPOWER Connect/Centrix Biometric Verification Process

To begin the process, initiate a Credit Enquiry on a Client.

Select CentrixNZ from the Service List
Select Biometric Verification from the Product List
Click Next

finPOWER Connect_Centrix_SmartID_Verification

Check the Client's: Name, Date of Birth, Gender and Mobile Phone Number are correct.

Click Next to access the "Accept Charges" window
Confirm you wish to proceed

The Client will receive a text (SMS) message with a link to the Verification page. When opened in the Client's phone's browser the Verification process will step the Client through the following procedure:

Acceptance of a Privacy Waiver
Selecting an Identification Type (NB: New Zealand Passports and Driver Licences are currently supported)
Taking a photo of their Driver's Licence or Passport, or uploading a photo of these identification types taken previously
Taking a short "Selfie" video to prove their "Liveness", and to compare with the photograph on the document
Checking the Name and ID # details scanned from the Driver's Licence or Passport
Entering new details if the scanned details are incorrect
Confirming their address

Reports

The Initial Summary Page depicts that the request has been submitted.

finPOWER Connect_Centrix NZ_SmartID_Verfication Status

The History Service Log in the above screen shot indicates the Client has yet to start the Verification process.

Click the "Update Status" button to ascertain the Verification's progress from Centrix
Once the Client starts the process, the Status will update to "In Progress" as per the below screen shot

Once the Client has completed the Verification process, the "Update Status" button will produce a full report, and the Status will update to "Complete"