frequently asked questions


"finPOWER Reporting Licence has Expired"

FAQ0002 | 1 April 2000


finPOWER is reporting that the Licence Has Expired.



Overview

The system requires relicensing annually or more frequently for continued operation. We will contact you prior to the existing licence expiring, advising of the process for you to acquire the necessary relicensing codes. Intersoft Systems Limited will not issue relicensing codes if Annual Software Licence Fee payments are not current. In the event of the system not being relicensed prior to the expiry of the existing licence, read only access will granted for the system and no information will be able to be entered into the system.


If your licence is current, it maybe that you have lost the link to the licence file. To check the licence details go to Help; Licence Information and complete the following steps;



View the Licence Details

On the Licence Tab, check the CSN number.


On the finPOWER Tab, check the Modules, Expiry Date and Verification Code, click Cancel to exit.


Note: If you wish to update the Licence enter the Verification code from your Licence Certificate and click OK.




Link the Licence File

Click the Browse button in the "Location" field (see above screen shot), go to the folder where you have stored the Licence file, select the file and click OK.


On the finPOWER Tab, check the Modules, Expiry Date and Verification Code.




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